Lexus Enform

Frequently Asked Questions

The in-vehicle Wi-Fi hotspot allows you to connect up to five (5) compatible mobile devices such as tablets, gaming devices, and mobile phones to Wi-Fi at the same time for use in your vehicle. You can browse the internet, stream music and movies, and play games – just like you do at home.
When you purchase a Lexus Enform vehicle equipped with Wi-Fi hotspot capabilities you’ll have an opportunity to enroll in a complimentary Wi-Fi trial for 4GB data usage or 12 months, whichever comes first.
You must register through the Verizon Wi-Fi Sign-up page in order to activate the Enform Wi-Fi trial. You can access this page in a variety of ways, including: connecting your device to your vehicle's Wi-Fi network, connecting your device to your vehicle's head unit via Bluetooth and using the Wi-Fi Sign-up app, or by clicking the Wi-Fi link on My Lexus Enform or in certain Lexus marketing emails you receive.
The Wi-Fi Sign-up app helps you sign up for your vehicle’s Wi-Fi hotspot. You can click the web option to go to the Verizon Wi-Fi Sign-up page, or select the phone number to reach an operator who can walk you through the sign-up process. You can also find the unique vehicle identifier (IMEI) that you will need to activate service.
Your unique vehicle identifier (IMEI) is needed to sign up for the Wi-Fi trial. Depending on how you reached the sign-up page, the IMEI may already be filled in. If it is not automatically filled in, you can find this number in the bottom left-hand corner of the Wi-Fi Sign-up app, or a Lexus Response Center agent can help you find it. You will also need to provide your email address, name, phone number, and address.
Make sure your device’s Wi-Fi access is turned on. Then, access the following information from your vehicle’s head unit in the dashboard:

Use the “How to Connect” section on the head unit:
  1. Press the “Menu” button
  2. Type “Setup”
  3. Type “Wi-Fi”
  4. Tap “How to Connect”
Follow the three-step instruction set on the head unit:
  1. Turn on Wi-Fi on your device
  2. Search and select the Access Point Name from the Wi-Fi networks list on your device
  3. Enter the displayed password on your device
To find your Wi-Fi network password:
  1. Press the “Menu” button
  2. Tap “Setup”
  3. Tap “Wi-Fi”
  4. Tap “Password,” then toggle “Show Characters” to “On”
  5. Enter the password on your device to connect to the Wi-Fi network
IMPORTANT: Your Lexus must be powered on or in accessory mode for your Wi-Fi hotspot to function. See your vehicle’s owners’ manual for more information.
Yes, your device will connect automatically to the Wi-Fi hotspot after setup as long as the vehicle's Wi-Fi hotspot and your connected device's Wi-Fi are both turned on.
Select the “Menu” hard key on the head unit. On the head unit touchscreen, find and select “Setup,” then "Wi-Fi,” then "Password.” From here, you can toggle “Show Characters” to the “On” position to view your current password, or select “Change Password” to change your password. All passwords must be at least eight (8) alphanumeric characters or punctuation marks.
Select the “Menu” hard key on the head unit. On the head unit touchscreen, find and select “Setup,” then "Wi-Fi,” then "Password.” From here, you can toggle “Show Characters” on to view your current password.
If you have already signed up for the Wi-Fi hotspot trial or subscription, navigate to the Wi-Fi menu and simply switch the setting to "On" or "Off" as needed. The Wi-Fi hotspot will remain in an "On" or "Off" state until the service is deactivated or manually changed.
You will receive email notifications when you have 50%, 25% 10% and 0% of your available data remaining during your trial period.
You will receive an email notification when you have reached your trial data limit. After you’ve reached your trial data limit, when you attempt to use the Wi-Fi hotspot, your Wi-Fi connected devices will be re-directed to the Verizon Wi-Fi Sign-up page to select a data plan and provide a method of payment.
Yes. Verizon is the wireless service provider for the Wi-Fi hotspot. You will need to enroll in a data plan with Verizon to continue using the hotspot after the trial ends.
Yes. If you are already a Verizon customer, you can add your vehicle’s Wi-Fi hotspot to your existing data plan. If you are not a Verizon customer, you will need to enroll in a data plan with Verizon.
Yes. As a Verizon subscriber, you can check data usage through your MyVerizon account using the Verizon website or MyVerizon app.
This is determined by your data plan with Verizon. Please refer to your MyVerizon plan using the Verizon website or MyVerizon app for more information.
The Wi-Fi hotspot works in a similar way to your Wi-Fi router at home. You can set your encryption key as well the password from the Wi-Fi menu on the head unit. You can also change the Access Point Name and prevent the Access Point from being broadcast to other devices.